At Noor Collection, we aim to provide reliable and timely delivery of all orders placed through our store or online platforms. Please read our shipping policy to understand how we handle deliveries across Pakistan.
1. Delivery Coverage
We offer shipping services all across Pakistan through our trusted courier and logistics partners.
Local orders (Karachi) are typically delivered faster than orders from other cities.
2. Delivery Time
Orders are usually dispatched within 1–3 business days after order confirmation.
Estimated delivery time:
Karachi: 1–2 working days
Other Cities: 3–5 working days
Remote Areas: 5–7 working days
Delivery times may vary during peak seasons, holidays, or due to weather and courier delays.
3. Shipping Charges
Standard delivery charges apply based on location and package weight.
Shipping costs will be clearly communicated at the time of order placement.
Free shipping may be offered on select promotions or minimum order values (if applicable).
4. Order Tracking
Once dispatched, customers will receive tracking details via WhatsApp or SMS.
You can follow the link or contact our team to stay updated on your parcel status.
5. Delivery Partners
We work with reputable delivery companies to ensure your order reaches you safely and on time.
Your contact number and address may be shared with the courier partner to facilitate successful delivery.
6. Missed Deliveries
If a delivery attempt is unsuccessful due to incorrect address or unavailability, our team will contact you for redelivery.
Additional charges may apply for repeated delivery attempts.
7. Damaged or Lost Items
If your parcel is damaged, delayed, or lost in transit, please report it within 48 hours of the expected delivery time.
Noor Collection will assist in resolving the issue or provide a replacement where applicable.
8. In-Store Pickup
Customers in Karachi can opt for in-store pickup from our outlet at Saima Mall after placing an order online.
A notification will be sent once the order is ready for pickup.
Need Help?
For any shipping-related inquiries, please contact us:
📍 Noor Collection, Shop No. LG 11 Saima Mall, Karachi
📞 0336-2784349
📧 admin@noorcollectionco.org